Capability Model vs. Process Model: What Business Architects Need to Know

Ask ten business architects to explain the difference between a capability model and a process model, and you'll get ten different answers — some correct, some partially correct, and some that reveal a fundamental confusion that undermines the value of both artifacts. This confusion is not just academic: using the wrong artifact for the wrong purpose is one of the most common reasons business architecture initiatives fail to deliver value. This guide cuts through the confusion with clear definitions, practical examples, and a decision framework for knowing when to use each.