Utilities Company Value Streams: AI-Ready Edition | Capstera

The Utilities Company Value Streams: AI-Ready Edition is for business and enterprise architects who need to see how utility network work runs from trigger to value, and where AI belongs in it. It covers 16 value streams in 80 stages. Each stage is shown as it runs today and as it could run with AI, with the target AI mode, the agents involved and the human checkpoint that stays with a person. It holds the 11 value streams shared across energy and utilities and the 5 specific to network utilities, from Energy and Utilities Business Architecture Reference Model: AI Transformation Blueprint.

What's Inside

The same 16 value streams come in three files: a deck to present, a workbook to work in and a guide to read, plus an import file for the Capstera platform. The workbook holds every field; the deck shows each stage as it runs today and AI-native, with its AI mode and human checkpoint.

• 16 utility network value streams and their 80 stages, each with its steps, stakeholders, entry and exit criteria, and the capabilities that enable it
• For every stage: today's pain points, the AI-native future state, the agents involved, the target AI mode, the human checkpoint and KPIs
• 42 standard energy and utility value streams with their steps, as a reference process view
• The Value Streams deck (PowerPoint): every value stream as a flow, then stage by stage
• The workbook (Excel): the value streams and every stage, in sheets you can filter and extend
• The guide (Word): the scales used at each stage (AI mode, human oversight, risk tier and work pattern), every value stream in prose, and the license
• An import file that loads the value streams and their stages into the Capstera platform
• Free corrections, and new versions free for 180 days

Every file names your organization and carries your license ID.

The 16 Value Streams

Each value stream runs from a trigger to the value it delivers. The list gives that value and the number of stages.

• Investment Idea to Commissioned Asset (5 stages): A new or renewed asset approved by the Chief Financial Officer (enterprise) on an investment case in one form, built by approved contractors and accepted into operations by the Head of Operations with its open items listed.
• Asset Condition Signal to Completed Repair (5 stages): A degrading asset assessed, repaired under a permit to work and proven fit to operate, with the threat and the lessons recorded against the asset.
• Planned Outage to Returned Asset (5 stages): A planned outage with scope and dates approved by the Head of Operations, run safely to plan, and the asset released to service with no work left open.
• Work Request to Closed Work Order (5 stages): Each job planned, done under a permit to work by a competent crew, and closed with its history recorded against the asset.
• Permit Request to Closed Permit to Work (5 stages): Every hazardous job done under a permit to work the Site Manager issued, with isolations verified, safety system overrides decided separately and the equipment safely back in service.
• Process Safety Event to Closed Action (5 stages): Every process safety event investigated to its causes, concluded by the Head of Process Safety, and its actions closed and shared with every site that runs similar plant.
• Emissions Signal to Repaired Source (5 stages): Each leak, spill or exceedance contained and repaired on the priority the Head of Environment sets, with the environmental record complete and what is reported decided by a person.
• Trade Idea to Settled Trade (5 stages): Trades made within the approved limits, or outside them only on the decision of the accountable approver, confirmed, settled and reconciled.
• Nomination to Scheduled Flow (5 stages): Nominations submitted on the approval of the Head of Energy Trading, flows delivered to schedule, and imbalances kept within tolerance and reconciled.
• Meter Read to Paid Bill (5 stages): A correct bill at approved rates, paid or covered by an arrangement, with protected customers protected and every disconnection decided by a person.
• End of Life to Restored Site (5 stages): Retirement decided by the Chief Financial Officer (enterprise) on evidence, the site decommissioned safely and restored to its criteria, and the cost closed against the estimate.
• Connection Request to Energized Connection (5 stages): A connection approved, conditioned or refused by the Head of Network Planning on a study, offered at a stated cost and date, and energized safely on the date promised.
• Supply Interruption to Restored Supply (5 stages): Supply restored to the priorities the Head of Network Operations set, vulnerable customers and critical services weighed, and customers told when supply will return.
• Network Plan to Built Reinforcement (5 stages): Reinforcement or flexibility in service where and when it is needed, from a program the Head of Network Planning approved and an investment the Chief Financial Officer (enterprise) approved.
• Distributed Energy Request to Connection (5 stages): A distributed resource connected on a decision of the Head of Network Planning, within limits the network can carry, and called on or curtailed only within its agreed terms.
• Raw Water to Delivered Water (5 stages): Water within drinking water quality limits at every tap, notices issued by the Head of Water Quality when it is not, and wastewater treated within its operating permit conditions.

Who Uses It

Process owners and the teams who redesign utility network work, transformation leads who need a future-state process view to plan from, and business architects who map value streams to capabilities.

How It Fits With the Other Products

Each stage names the capabilities that enable it; they are defined in the Energy and Utilities Business Capabilities Map: AI-Ready Edition. The agents each stage involves are specified in Energy and Utilities Business Architecture Reference Model: AI Transformation Blueprint, which also holds the business data model, use cases, controls, an operating model and a roadmap. The Utilities Business Data Model is sold on its own too.

Target AI modes describe a typical large enterprise and are a starting point for your own.