AI-Ready Business Capability Models
Capstera sells editable business capability models for 14 business functions, 7 industries and the enterprise as a whole. Each describes what an organization does, not how it is organized or which systems it runs, broken down to L3 with a definition and KPIs for every capability.
Each also carries an AI profile for every capability at the profile level: where AI fits, in what mode and under what oversight, with a place in a prioritization model you weight yourself and a 40-question readiness assessment. The profile level is L2 in the function and industry models and L3 in the enterprise model.
Every package is a one-time purchase under an Enterprise license (one organization) or a Consultancy license (use across client engagements). The files are Word, PowerPoint and Excel, and you can edit all of them.
Two Editions
AI-Ready Capability Model
The capability model with its AI layer.
- Capability map (PowerPoint), definitions and KPIs (Word), and a workbook (Excel) with the map, KPIs, AI profiles, prioritization and readiness assessment on separate sheets
- AI profile for every capability at the profile level, the prioritization model and the readiness assessment
- User guide, glossary, and import files for the Capstera platform
- MCP access for your AI assistants for 180 days
AI Transformation Blueprint
Everything in the Business Capabilities Map, plus the architecture around it.
- Value streams with their stages, mapped to the capabilities
- A business data model: subject areas, entities, attributes and relationships
- AI agent specifications, an AI use case portfolio, and AI governance principles and controls
- Leadership presentation and implementation guide
The enterprise model is sold as a Capability Model only. Value Streams and Business Data Model products, cut from each Blueprint, are also sold on their own.
The Catalog
Capability counts, version and Enterprise license price for each package. The Consultancy price is on each product page.
Business Functions
| Package | L1 / L2 / L3 | KPIs | Version | Capability Model | Blueprint |
|---|---|---|---|---|---|
| AI Management | 12 / 61 / 298 | 239 | 1.2 | $1,295 | $3,295 |
| Customer Service and Experience | 11 / 53 / 217 | 219 | 1.2 | $1,295 | $3,295 |
| Cybersecurity | 9 / 39 / 195 | 161 | 1.2 | $1,295 | $3,295 |
| Data and Analytics | 8 / 48 / 192 | 193 | 1.2 | $1,295 | $3,295 |
| Finance and Accounting | 11 / 58 / 174 | 222 | 2.3 | $1,295 | $3,295 |
| Governance, Risk and Compliance | 10 / 48 / 227 | 197 | 1.2 | $1,295 | $3,295 |
| Human Resources | 6 / 36 / 116 | 171 | 2.3 | $1,295 | $3,295 |
| Manufacturing Operations | 8 / 47 / 211 | 185 | 1.2 | $1,295 | $3,295 |
| Marketing | 5 / 53 / 259 | 231 | 1.3 | $1,295 | $3,295 |
| Research and Development | 10 / 40 / 158 | 161 | 1.3 | $1,295 | $3,295 |
| Sales | 8 / 36 / 171 | 160 | 1.2 | $1,295 | $3,295 |
| Supply Chain Management | 7 / 45 / 184 | 181 | 1.3 | $1,295 | $3,295 |
| Sustainability | 6 / 27 / 106 | 110 | 1.2 | $1,295 | $3,295 |
| Technology | 10 / 82 / 396 | 328 | 1.2 | $1,295 | $3,295 |
Industries
| Package | L1 / L2 / L3 | KPIs | Version | Capability Model | Blueprint |
|---|---|---|---|---|---|
| Banking and Payments | 8 / 48 / 213 | 192 | 1.0 | $1,995 | $4,995 |
| Energy and Utilities | 9 / 44 / 176 | 191 | 1.0 | $1,995 | $4,995 |
| Healthcare and Life Sciences | 10 / 61 / 255 | 249 | 1.0 | $1,995 | $4,995 |
| Insurance | 9 / 49 / 221 | 196 | 1.0 | $1,995 | $4,995 |
| Investment and Wealth Management | 9 / 60 / 300 | 239 | 1.0 | $1,995 | $4,995 |
| Manufacturing Industry | 8 / 64 / 284 | 256 | 1.0 | $1,995 | $4,995 |
| Retail and Restaurants | 9 / 48 / 198 | 198 | 1.0 | $1,995 | $4,995 |
The Whole Enterprise
| Package | L1 / L2 / L3 | KPIs | Version | Capability Model | Blueprint |
|---|---|---|---|---|---|
| Enterprise | 10 / 112 / 865 | 3,369 | 1.3 | $4,995 | $9,995 |
What a Good Business Capability Model Includes
A capability model is useful when people read the same capability the same way, and when it holds still while the organization changes around it. That comes down to a few properties you can check in any model, including ours:
- Capabilities named for what the business does, not for departments, systems or processes, so the map survives a reorganization or a system replacement.
- A definition for every capability, to the lowest level. A name alone is read differently by different people.
- One decomposition rule at each level, so L2 capabilities are comparable with each other, and each capability appears once.
- Stable IDs you can cite in a program plan, a business case or a vendor scorecard.
- Measures. KPIs tie a capability to how well it performs, which is what makes a heatmap more than an opinion.
- Links to the rest of the architecture: value stream stages, data entities and, for AI work, the use cases and agents that act on each capability.
L2 or L3: How Detailed Should a Capability Map Be?
It depends on the decision the map supports. L2 is the level for portfolio views: heatmaps, investment conversations and a single page a leadership team can read. L3 is the level for work that touches specific applications, requirements or roles: mapping an application portfolio, scoring vendors, designing an operating model or deciding where an AI agent acts.
Most teams use both, presenting at L2 and working at L3. Each model here is defined to L3. The function and industry models carry their AI profiles at L2, and the enterprise model carries them at L3.
How to Tell Whether a Capability Map Is Complete
A map that looks complete can still be missing what a transformation program needs six months in. Three checks surface most gaps:
- Walk each value stream, stage by stage, and confirm every stage is supported by at least one capability.
- Map the application portfolio to the capabilities. An application that maps to nothing usually points to a missing capability.
- Compare the map with a reference model for the industry or function, and decide for each difference whether it is a gap or a deliberate choice.
The free Capability Model Gap Check runs the third check for you: paste your own capability list and see which domains of the industry reference structure it covers. Run the Gap Check.
When Something Else Fits Better
A ready-made model saves the time it takes to build one from a blank page, but it is not the right start for every team.
- If you need a one-page sketch for a single workshop, an L1 and L2 drawn by the people in the room may be enough.
- If the model has to be co-created with your leadership for buy-in, run a facilitated build. A reference model can still be its starting point.
- If you only need a process view, a free public process framework covers that, and a capability model adds little.
- If your enterprise architecture tool ships its own starter content and you only need the basics, start there.
- If you want a first draft in minutes, an AI assistant will write a plausible list. Check it against the three completeness tests above before you rely on it.
Look Before You Buy
Every Capability Model and Blueprint page shows a preview of the real content: one capability's AI profile and a heatmap of the L1 averages, plus an agent card and a value stream stage where the package has a Blueprint. Together they are the public sample, under 1% of the package.
Your AI assistant can read the same sample directly. The MCP endpoint answers from the sample without a key, and a license key opens the full package for 180 days.
How to map AI use cases to capabilities · Connect an AI assistant to the sample · License terms
Questions
What makes a capability model AI-ready?
Each capability at the profile level carries an AI profile: whether AI fits, in what mode (human-led, assist, augment, automate or agentic), under what human oversight, and at what risk tier. The profiles feed a prioritization model you weight yourself, and a 40-question readiness assessment scores where you start. The Blueprint adds the agents, use cases and controls built on those profiles.
Can I edit the models and load them into my own tools?
Yes. The files are Word, PowerPoint and Excel, and all of them are editable. The workbook keeps the capability map, KPIs and AI profiles on separate sheets with stable IDs, so they can be imported into an enterprise architecture tool. Import files for the Capstera platform are included.
What is the difference between the Enterprise and Consultancy licenses?
The Enterprise license covers use across one organization, with no limit on users. The Consultancy license covers use across any number of client engagements, including adapted excerpts in client deliverables. Neither allows resale of the package. Both are one-time purchases.
Do I get updates?
Corrections are free for as long as you use the files. New versions are free for 180 days after purchase, and after that a new version costs 25% less than its price. The version and the date the content is as of are shown on each product page.
Should I buy the Business Capabilities Map or the Blueprint?
Buy the Business Capabilities Map if you need the map, its definitions and KPIs, and the AI profile of each capability. Buy the Blueprint if you are also designing the value streams, data, agents and controls around it. The full price paid for the Business Capabilities Map counts toward the Blueprint for the same domain within 90 days.